*last updated 03/25/2020 11:40a*

Dear Patients and the mid-Michigan community,

These are challenging times.  Never before has it been more imperative to be mindful of our health and the health of those around us.  We are being called to step up and understand our bodies and our habits in a way that many have never done before.  I understand if you’re feeling afraid – I know I have my moments.   I also know that I have tools and resources to help me stay present, get healthier and to help you, too.

To that end, my office is remaining open for the following types of visits:

In-Person emergency musculoskeletal pain / injury (ie, you’ve bent forward and can’t stand back up because it hurts so much or your not-in-school child jumped on you and now you can’t raise your arm over your head, etc).  This includes auto accidents or on-the-job injuries.

Telehealth consultations on ways you can be healthier and combat stress.

Telehealth consultations for personalized nutritional supplement recommendations based on completion of an extensive symptom survey.

I am open for emergency musculoskeletal pain or injury at this time to ease the burden on our local hospital systems by diverting non-COVID-19 patients away from emergency deparments.

Online scheduling

Here are the ways that I’m keeping all patients and myself safe at this time:

-There is a thorough cleaning process for all areas of my office, including the waiting room, reception area, exam rooms and restrooms, following CDC and MDHHS guidelines for disinfection.  This occurs before patient care begins, after every patient visit and at the end of every shift.
-No staff members who are sick, have been sick or have sick family members  are allowed in the office.
-There will be a detailed conversation by phone with each patient on the day they’re scheduled to come in that will go over the following:

      • If they or anyone in their family has a fever, or has had one in the last two weeks. The incubation period can be as long as 24 days.
      • Have they or family members had any symptoms of a cold or flu? Symptoms include fever, tiredness and a cough that isn’t necessarily productive. They may also have or have had aches and pains, runny nose or nasal congestion, and vomiting or diarrhea.
      • Have they traveled in the last two weeks?
      • Have they been near anyone who has potentially had the virus through their own family or work contact? People can be contagious without symptoms.

-High-risk patients will be asked to reschedule as possible. High risk patients are those who:

      • Are undergoing chemotherapy.
      • Are immunocompromised.
      • Are diabetic.
      • Have heart disease.
      • Have high blood pressure.
      • Have asthma or another respiratory issue.
      • Are over 60 years of age.

-Appointments are staggered to allow time for thorough cleaning between sessions.
-Patients are asked to wait in their car (rather than the waiting room) until it’s time for their appointment.
-No one other than the patient allowed in to appointment, unless patient is a minor child, then one parent / guardian may accompany.

I have also removed all toys, magazines and other printed reading materials from my treatment rooms and waiting areas.

My goal is to keep patients as healthy as possible for life. Now is the time to invest in your health to reduce unwanted outcomes from any condition. I am continuing to monitor updates with COVID-19 and will remain open as long as I am in accordance with required governmental and public health procedures and can reasonably assure your safety.

I welcome any questions or concerns.


Dr Andrea L Herrst
Chiropractic Physician
Andrea L Herrst DC PC